DHHS-OADS HCBS Summer Updates

Home and Community Based Services (HCBS) Provider Meeting – Waiver Sections 18, 20, 21, 29**The meeting scheduled for Wednesday July 24th, 2024 is cancelled**
Summer updates:

• The Office of Aging and Disability Services will be offering FREE business classes over Zoom for individuals who are interested in launching their own small business. The 10 week business class series is being offered as part of the Self-Employment for ME Pilot Project and in partnership with New Ventures Maine.
  • The business classes will start September 18th, 2024 - Space is limited, so share the attached flyer and application form with members receiving services so they can apply soon!
    • Self-Employment-for-ME-Class-Fillable-Application.pdf
• Reminder: Waiver providers may not charge additional fees for members receiving MaineCare dollars as transportation costs are included in the MaineCare rates additionally, Chapter I, Section 1.05 of the MBM has language prohibiting members from being charged supplemental payments. 
• Documentation Training - OADS and OMS will send out more information in August with dates for training sessions and links to registration.

Evergreen Support Resources:
When questions about the system and how it works arise, before submitting a ticket:

1. Please contact your supervisor or the Evergreen point person at your agency for guidance
2. Review the Frequently Asked Questions, videos, and guidance documents on the website and the Help Center within Evergreen. Many questions have solutions in these materials.

The following table is a quick reference guide to the resources available for Evergreen:

Evergreen Issue Submission Form
Evergreen users may submit any question/issue, under the corresponding category, and a ticket will be created and routed to the correct team within the Office of Aging and Disability Services for a response. 
Maine/DHHS/Office of Aging and Disability Services Evergreen Ticket System

Recurring Meeting to provide answers to common questions/issues, as well as an update on the fixes deployed to Evergreen.  Via Zoom, every other week Tuesdays from 8am to 9am (open to all):
Use the following link to register for this weekly meeting:
https://mainestate.zoom.us/meeting/register/tZwodu-przgpH9C1uNo8DsC5T_mbBGjkDC5I

Unable to access Evergreen; locked out, please email:
[email protected]

New user accounts; terminating accounts, please email:
[email protected]

Self-paced training videos or guidance documents:
https://www.maine.gov/dhhs/eis/evergreen/data-system-training